(718) 625-6610 info@alliedkr.com

FAQ

1. What are your payment terms?
Net 30 days after credit approval.
2. What is your return policy?
Custom brushes are non-cancelable and non-returnable after the order has been scheduled. Stock brushes may be returned with a restocking fee. The buyer pays for shipping.
3. What are your shipping terms?

Ex Works Brooklyn, NY

4. Where are your brushes made?

All of our brushes are made at our Brooklyn, NY facility.

5. Do you ship to outside the USA?

No, we do not ship outside the USA at this time.

6. What are your lead times for stock brushes?
We can ship stock within 5 business days depending on the quantity.
7. What are your lead times for custom brushes?
Once we have agreed to the specifications, custom brushes may take up to 3 weeks lead time depending on the quantity.
8. Do you have a minimum order value?

Yes, our minimum order is $100 for stock or custom brushes.

9. Can you build a brush to my specifications?

Yes! You may request a custom brush. Send us as much information as you can, and we will review and let you know if we can build it.

 Click here to build a custom brush.

 

10. Can you build a brush with two continuous ends?

No, only one end may be continuous. We can add plastic caps, dull the wire tips or add handles.

11. Can you build a brush using my material?

Yes! If we do not stock a specific material, we can store your material and exclusively build a brush to your specification.

12. What color filaments do you offer?

Black & natural are standard colors. If you require a different color, please contact us with the color and filament type.

13. How long do your brushes last?
The lifetime of the brush depends on the application. Environmental factors such as UV exposure, temperature cycling and harsh chemicals will affect the filament differently. Application factors such as speed of scrubbing and using a large diameter brush in a small diameter opening will affect the bend recovery.

Proud Member of
American Brush Manufacturers Association

 info@alliedkr.com

 (718) 625-6610

 39 Pearl Street
Brooklyn, NY 11201
USA